AV Specialist

SUMMARY
An Audio Visual (AV) Specialist will be contributing to the business by providing reactive user support and strategic improvements and suggestions to the ANSYS Corporate AV. They will operate within given policies and procedures (including the relevant ANSYS Quality System procedures) but have a reasonable amount of discretion to take independent action. The focus for roles at this level will be to assist in the effective delivery of IT / AV support and contribute to global teams.

RESPONSIBILITIES
•Serve as Audio Visual / multimedia subject matter expert for ANSYS
•Support and verify conference rooms functionality daily or as schedule is required
•Provide regular preventative maintenance of presentation systems
•Coordinate any upgrade or repair activities with appropriate third-party vendor
•Oversight and loading of multimedia content for customer run of shows and client sessions
•Coordination of internal and external resources to deliver consistent, high-quality multimedia support in multiple corporate environments
•Consult on future technology needs and advise on emerging trends in digital media technologies
•Provide consultation and education to all levels of end users on presentation technologies
•Document processes for consistent application across multiple locations within a standardized environment
•Knowledge of Windows, MAC, Android, and IOS

MINIMUM QUALIFICATIONS
•Associate’s Degree required
•A minimum of three years of experience in a professional service’s corporate environment
•Ability to demonstrate technical problem-solving skills
•Strong customer service and communications skills required
•Good organizational skills are required
•Knowledgeable in many presentation systems and software (i.e., PowerPoint, O365, Microsoft Teams, Webex)
•Knowledgeable in many system types (i.e., Polycom, Surface Hub, Crestron)

PREFERRED QUALIFICATIONS
•Bachelor’s Degree in computer/technical related studies preferred
•Four or more years of experience in a professional service’s corporate environment AVIXA Certified Technology Specialist (CTS) certification desirable
•Microsoft background is a plus
•Experience with Virtual Reality is a desirable
•Should be able to work on the phone and computer for an extended period of time
•Physical ability to move and set up various computing environments and access server rooms and technical closets which are not all barrier-free
•Core Competencies include: Customer Focus, Ability to Learn, Communications and Teamwork
•Must be able to lift upwards of 50 lbs
•Be a champion to our customer

CULTURE AND VALUES
Culture and values are incredibly important to ANSYS. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs – guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:
• Customer focus
• Results and Accountability
• Innovation
• Transparency and Integrity
• Mastery
• Inclusiveness
• Sense of urgency
• Collaboration and Teamwork

ANSYS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

ANSYS does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of ANSYS. Upon hire, no fee will be owed to the agency, person, or entity.